About Us

About Us

Live Technician is a leading and globally managed technical support providing organization with an objective to provide world class technical assistance to consumers & small businesses. It is an ISO 9001:2008 and ISO 27001:2013 certified company, committed to provide best software solutions, network monitoring, SEO and website services to our valuable clients. We offer services to the millions of customers globally and our expeditious experts are available 24x7 to provide round the clock services. We have an excellent team of highly experienced and professionally certified engineers, who are able to troubleshoot your system problem and provide the instant solution for your system issues.

Our deeds and prolific offerings have made us the most preferred online software services company for residential, economical and professional environment requirements, and we try to maintain our goodwill by offering them what they require, keeping in mind the commercial needs and boundaries. Our commitment is to administer a bickering-free and in-convenience software assistance services to our respective clients and cater our plans according to their needs. We optimize your system with the help of our software and provide a clean environment for the system to work. We have dedicated our concentration towards developing some software that accomplishes your needs and requirements. Our developers design, craft and maintain the necessities of software we provide on a globalized basis.

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Management Team

Samay Vashisth


Samay Vashisht brings over 10 years of entrepreneurial leadership experience to Live Technician. He served as IT LEAD for CSC, Bank Of America and AXA Technology Services. He also has experience in marketing, sales and general management across a diverse set of industries. In his capacity as Chief Executive Officer, he has been responsible for the full end-to-end marketing and management responsibilities of an organization. He has Master degree in Computer Applications from India and have good in depth knowledge of Technology.He also holds several certifications in technical and management fields like MCSE, CCNA, CLP, ITIL and PMP. Strategic Consulting, including business plan & sales strategy development. Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.

Rajesh Nair

Sr. Vice President

His 14 years professional career covers diverse responsibilities spanning across technical lead, project management and initiating and driving regional business strategy. Have demonstrated expertise in the area's of managing start-up operations, Software development, building and managing cross functional – geographically distributed teams of about 600, creating profit centers and heading technology, product and alliance, BPO, Mobile VAS, App development etc.

Matthew Williamson

Vice President (Business Strategy, Sales & Operation)

Matthew has over 15+ years of experience. He holds Master's in Computer Science technology from Massachusetts Institute of Technology,Boston. A Seasoned P&L leader, SMAC veteran, Business & Operations professional with extensive Domestic and International experience across IT Services (e-Commerce, Mobile Apps and Consumer Tech), Software, Education & New age businesses - BPO/KPO, Telecom, Virtual Retail & Internet. Worked on both GADGETS (Consumer Electronics / Digital Cameras / Mobile handsets / Media players / IT products / Tablets etc.) and SOLUTIONS (Printing, AV & Display, Signature Solutions etc.).

Andrew Craig

Vice President (Technology)

Andrew has 20 years of global IT experience across various verticals and domains of Information Technology like Enterprises Applications, Technology Transformation Projects, IT Solutions, Global IT Operations Management (24x7). He has strong technical exposure to various technologies. He is a post graduate in Software Enterprise Management from AU, Washington. He is managing complete end to end operations for Live Technician for multiple locations. He has been contributing in Live Technician's success since its foundation and has left no stone unturned in the growth of the organization.